Tickets can be considered as the details of your tasks which is lower level than Package. Thus, the hierarchy could be to create Project, Packages and Tickets in turn.
Custom Views is to support users to set up what should be shown on the project so that users can easily manage their tasks. Currently,..
Kanban board is a management tool that helps us visualize our work. In this Video, we will show you how to Set up Work View Kanban